Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Privacy Policy for Loughborough Junction Action Group (LJAG)

Effective Date: December 2024

Loughborough Junction Action Group (LJAG) is committed to protecting the privacy and personal data of everyone we engage with, including our volunteers, members, donors, and website visitors. This policy outlines how we collect, use, and protect your data in line with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Who We Are

Loughborough Junction Action Group (LJAG) is a registered charity in England and Wales (Charity Number: 1150852).

Contact Details:

Email: hello@loughboroughjunction.org

Phone: 07799 621582

Address: 25 Loughborough Park, London SW9 8TP

The Data Controller for LJAG is Anthea Masey, Chair of Trustees.

2. What Data We Collect

We may collect the following categories of personal data:

Contact Information: Name, email address, phone number, and postal address.

Demographic Information: Information about age, gender, or preferences collected via surveys (optional).

Volunteer or Trustee Information: Emergency contact details, DBS check information, and other necessary details.

Financial Information: Donation/payment details for processing contributions or memberships.

Website Usage Data: IP address, browser type, and activity logs through cookies or analytics tools.

3. Legal Basis for Processing Your Data

We process your data under the following legal bases:

Consent: When you provide explicit consent, e.g., signing up for newsletters or opting into communications.

Contractual Obligations: To manage your membership, event participation, or donations.

Legitimate Interests: For activities like monitoring website usage or improving our services.

Legal Compliance: To fulfil our legal obligations, e.g., safeguarding or financial auditing.

4. How We Use Your Data

We use your data to:

Deliver the information and services you request.

Process donations, event registrations, or memberships.

Communicate updates, newsletters, and opportunities (with your consent).

Ensure volunteer and trustee compliance with safeguarding and legal standards.

Monitor and improve our services and website functionality.

5. How We Share Your Data

We will never sell your data. We may share it with trusted service providers or partners for specific purposes, such as:

Email and Marketing Services: Platforms like Mailchimp for newsletters.

Payment Processors: Services like Stripe or PayPal to process donations securely.

Third-Party Event Tools: For managing event bookings or registrations.

Legal Requirements: To comply with law enforcement or safeguarding obligations.

6. Cookies and Website Tracking

We use cookies and similar technologies to enhance user experience and analyse website traffic. Cookies enable us to:

Track page visits and user preferences.

Deliver targeted communications based on your interactions.

You can disable cookies through your browser settings; however, this may impact website functionality.

7. How We Protect Your Data

We implement robust security measures to safeguard your personal data, including:

Data encryption for all sensitive transfers (e.g., SSL for website).

Limited access to data by authorised personnel only.

Secure storage systems for physical and electronic records.

8. Data Retention

We retain personal data only as long as necessary:

Membership Information: Retained while your membership is active and for six years thereafter for auditing purposes.

Donation Records: Kept for six years to meet financial regulations.

Volunteer Information: Retained for up to six years after your role ends.

We review and securely delete outdated data in accordance with our retention policy.

9. Your Rights

Under GDPR, you have the following rights:

Access Your Data: Request a copy of the personal data we hold about you.

Correct Your Data: Ask us to correct inaccuracies or update your details.

Erase Your Data: Request deletion of your data unless legal obligations apply.

Restrict Processing: Limit how your data is used in certain circumstances.

Withdraw Consent: Opt out of communications or withdraw previously granted consent.

To exercise your rights, contact us at hello@loughboroughjunction.org.

10. Third-Party Links

Our website may link to external sites (e.g., Grove Adventure Playground). LJAG is not responsible for the privacy practices or content of these external websites.

11. Subject Access Requests (SARs)

If you wish to make a Subject Access Request, email hello@loughboroughjunction.org. We will respond within one month, as required by GDPR.

12. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.

13. How to Contact Us

If you have questions or concerns about this policy or your data, please contact us:

Email: hello@loughboroughjunction.org

Phone: 07799 621582

Alternatively, you can file a complaint with the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

Phone: 0303 123 1113

By using our website or engaging with LJAG, you agree to this privacy policy.